The C.A.R.E. Program provides a range of services designed to support the emotional wellbeing of our workforce, strengthen teams, and address the challenges inherent in healthcare work. Our approach is flexible, responsive, and tailored to the needs of each group we serve.
Please note: We do not provide individual mental health services. For such services, click the button below for information about our Employee Assistance Program or contact your insurance provider.
Support for Teams
RISE Sessions (Resilience in Stressful Events)
Structured, facilitated group sessions that provide a safe space for teams to process challenging clinical experiences. RISE sessions are held ~3-7 days after an event pending group and facilitator availability.
These sessions include:
- Processing emotionally difficult cases (e.g., patient loss, medical error, workplace violence)
- Understanding common stress responses
- Building shared understanding and connection within the team
Best for:
- Teams after a difficult or high-impact event
- Units experiencing ongoing stress or strain
Workshops & Team Sessions
Interactive, tailored sessions (in-person, virtual, hybrid) designed to support team wellbeing and skill-building.
Topics may include:
- Managing stress, burnout, grief, and loss
- Practical coping strategies (e.g., mindfulness, grounding)
- Navigating difficult interactions
- Building resilience and connection
Sessions can be delivered as:
- Grand rounds
- Lunch-and-learns
- Department-based trainings
- And more – reach out to us to further discuss your needs!
Support for Clinicians and Medical Learners
A career in healthcare can be deeply meaningful – and at times, emotionally demanding. There are moments when it can be helpful to connect with a colleague who understands the unique challenges, stressors, and responsibilities that come with caring for patients and supporting teams.
The purpose of the CUHC APP/LIP Peer Support Program is to provide confidential, collegial support and resources for Advanced Practice Providers and Licensed Independent Practitioners navigating clinical, professional, and personal challenges.
Through the program, APPs and LIPs can connect one-on-one with trained peer supporters who can listen, offer perspective, and help identify additional resources or support when needed.
Team members may seek peer support for a variety of reasons, including:
- Stress related to difficult clinical events or adverse outcomes
- Workplace conflict or challenging team dynamics
- Burnout or emotional exhaustion
- Career transitions or navigating a new role
- Work-life integration challenges
- Patient-related concerns
- The cumulative emotional impact of healthcare work
Peer support is confidential, voluntary, and intended to provide connection and support from colleagues who understand the realities of healthcare work.
For more information or to request peer support, please contact:
apppeersupport@cooperhealth.edu
Visit Physician Peer Support Program to learn more and request support.
A career in medicine can be demanding and stressful. Sometimes it is helpful to talk to a colleague who understands our stressors and the effects that they can have on us. Our colleagues may understand circumstances in a way that even our caring family members and friends may not.
The purpose of the CUHC Physician Peer Support Program is to provide Cooper physicians with confidential collegial support and resources for life’s inevitable clinical, professional, and personal challenges.
We connect physicians one-on-one with colleagues who can informally listen, provide perspective, and assist with identifying options for additional help, if needed.
Physicians seek out Peer Support for a number of reasons:
- Distress over clinical events or litigation
- Career support (e.g., navigating first year in a new role or a role transition)
- Workplace conflicts
- Challenges with work-life balance
- Burnout
- Patient issues
Email physpeersupport@cooperhealth.edu for more information and/or to request peer support.
C.A.R.E. partners closely with GME Wellness. Visit the Resident Wellness Website for more information. This is a great place to learn about Cooper’s comprehensive approach to wellness and additional resources.
Residents and Fellows are also encouraged to seek care through Cooper’s EAP (Optum) if in need of professional supports.
Support for Leaders
Leaders play a critical role in shaping the wellbeing of their teams. C.A.R.E. partners with leaders to provide guidance, tools, and support. Email Dr. Hays to further discuss your needs and request leadership support.
Supporting Your Team
- How to respond after difficult events
- Creating space for team discussion and reflection
- Encouraging help-seeking and connection
Recognizing Burnout & Distress
- Common signs to look for
- How to start supportive conversations
- When to involve additional support
Building a Culture of Well-Being
- Integrating wellbeing into daily operations
- Supporting psychological safety
- Strengthening team connection and trust
Consultation & Partnerships
C.A.R.E. provides consultative support to departments, service lines, and organizational leaders.
We can help with:
- Addressing team-level stressors
- Reviewing and strengthening well-being initiatives
- Designing programs or interventions
- Aligning efforts with system-wide well-being strategy
Email us to request a consultation.
Not sure what you need?
That’s okay—we can help.
If you’re unsure which service is the best fit, reach out to C.A.R.E. and we’ll work with you to determine the most appropriate support.