Leader Toolkit – How to Emotionally Support Your Teams During & After Adverse Events
This leader and manager toolkit is an in-depth resource to help you best support your team members following an adverse event (e.g., patient death, violence/aggression from patient, colleague loss). It includes strategies for what to do if someone is crying, information on available supportive resources, discussion points, and quick tips.
Coping with Loss of a Colleague
Resource to utilize with team members following the loss of a colleague. It is important for leaders to remember that how individuals experience grief is unique, and often unpredictable. Team members should be encouraged to utilize their preferred coping mechanisms to manage difficult emotions and encouraged to seek support, as needed.
Normal Responses to Adverse Events in Health Care
This resource describes normal responses that may be experienced by team members following an adverse event at work. Common symptoms, such as powerlessness and sadness, are highlighted. Information on recovery trajectories and when to seek professional support is also included.
Quick Guide – Debriefing a Code
A quick guide for debriefing a code with your teams. Also includes notes for leaders conducting the debriefing, additional resources, and a template for pocket cards that can be printed and shared with team members.
Coming soon – Well-Being Pearls!
Brief, practical exercises designed for use during group gatherings – such as team meetings, unit huddles, and departmental conferences.
They are intended to:
- Promote team member well-being and resilience
- Strengthen connection, trust, and camaraderie
- Reduce stress and burnout in the moment