How to Emotionally Support Your Teams During & After Adverse Events
This leader and manager toolkit is an in-depth resource to help you best support your team members following an adverse event (e.g., patient death, violence/aggression from patient, colleague loss). It includes strategies for what to do if someone is crying, information on available supportive resources, discussion points, and quick tips.
Coping with Loss of a Colleague
Resource to utilize with team members following the loss of a colleague. It is important for leaders to remember that how individuals experience grief is unique, and often unpredictable. Team members should be encouraged to utilize their preferred coping mechanisms to manage difficult emotions and encouraged to seek support, as needed.
Normal Responses to Adverse Events in Health Care
Learn about normal responses that may be experienced by team members following an adverse event at work. Common symptoms, such as powerlessness and sadness, are highlighted. Information on likely recovery trajectory and professional supports also included.
Quick Guide for Debriefing a Code
A quick guide for debriefing a code with your teams. Also includes notes for leaders conducting the debriefing, additional resources, and a template for pocket card that can be printed and shared with team members.
Well-Being Pearls
Check out this resource for brief exercises to utilize during group gatherings (e.g., team meetings, unit huddles, departmental conferences, and more) to promote team member well-being and resilience, enhance team bonding and camaraderie, and reduce feelings of stress and burnout.