We are coordinating support through as many avenues as possible given the unique needs of those working in health care and the ongoing COVID-19 pandemic. If you or your department/team are in need of support, please click on the links below to explore available resources. If you would like to request a specific resource, there are contact forms provided. Please complete the form and someone will reach out as soon as possible.
Team & Unit Resources
The C.A.R.E. Team provides in-person and virtual resiliency groups across inpatient and ambulatory settings for all team members. Past groups have included psychoeducation on anxiety, normalization and validation of emotions, and practical skills focused on grounding techniques, mindfulness, and acceptance-based strategies.
Groups are tailored to your team’s needs and can range in length from briefly joining huddles (5 – 15 min) to more formal sessions, didactics, and process groups (45 – 60 min).
R.I.S.E. GROUPS (Resiliency in Stressful Events)
Every day, Cooper team members face the risk of traumatic events – such as, an unexpected death, medical error, an unplanned transfer to the ICU, etc. These groups support “second victims” as traumatic experiences can increase feelings of self-doubt and burnout and hinder one’s ability to deliver safe, compassionate care. Modeled on literature from the R.I.S.E. Team at The Johns Hopkins Hospital, we provide groups with skilled, non-judgmental, and confidential support.
Please note: Research shows that psychological debriefing immediately after a traumatic event can actually worsen distress and increase risk for developing trauma symptoms over time. We recommend holding a R.I.S.E. group approximately 3-7 days after an event occurs and allowing team members space to utilize their preferred mechanisms for coping immediately after a stressful event occurs.
PEER SUPPORT PROGRAMS
Support and trust among colleagues within an organization is a key component of professional well-being. In clinical medicine, this support and trust is most crucial during times of significant stress, such as being involved in a medical error, the target of patient aggression, or the many challenges associated with the current COVID-19 pandemic.
With peer support, peers (non-mental health clinicians) offer support to their colleagues after adverse events or other professional stressful circumstances. At Cooper, we currently have Peer Support Programs for Advanced Practice Providers (APPs) and Physicians.
Medical Resident Support
Dr. Lisa Cerceo and her colleagues created the Resident Wellness Website. This is a great place to learn about a comprehensive approach to wellness. If you are looking for immediate support, you may contact Carebridge (800-437-0911 or www.myliferesource.com). More information about Carebridge is below in the EAP & Carebridge section.
Interested in a presentation from the C.A.R.E. Team?
Our team has worked with many groups across the hospital system. We can come to your site (or present virtually) and provide a workshop for your team. Past topics have included: how to manage difficult interpersonal interactions with patients or colleagues, tips for practicing self-care during the work day, how to set professional boundaries, and taking effective action guided by our values.
Duration: 30 – 60 minutes
Contact us at: Wellness@CooperHealth.edu to learn more and inquire about setting up a workshop for your team!
Please note: We require at least 30 days advance notice for these requests as many of our C.A.R.E. Team providers are practicing clinicians with patient-care responsibilities. Thank you for your understanding.
EMPLOYEE ASSISTANCE PROGRAM – CAREBRIDGE
Carebridge (800-437-0911) offers confidential short-term solution-focused counseling and professional development coaching. For emergent needs, call Carebridge and they will connect you to a counselor immediately to discuss next steps. For non-emergent needs, call Carebridge and you will be provided with a list of affiliate counselors.
Note. When creating your Carebridge account online, use the Cooper Access Code: WBPNF
If you are experiencing distress and would benefit from counseling from a spiritual leader, you can complete this form to be connected with a member of the Pastoral Care team.